Shipping policy

Shipping Policy

Last updated: 13-03-2026

Thank you for shopping with TheElevate. We are committed to delivering your orders as quickly and safely as possible. This Shipping Policy explains how we process, ship, and deliver orders placed through our store.

1. Order Processing Time

All orders are processed within 48hrs after the order is placed.

Orders are processed during our monday to friday working days, excluding public holidays.

Please note:

  • Orders placed on weekends or holidays may be processed on the next working day.

  • During high order volumes or promotional periods, processing times may be slightly longer.

Once your order has been processed and shipped, you will receive a confirmation notification.

2. Shipping Methods

We work with reliable shipping partners to ensure safe and efficient delivery.

Available shipping methods include:

  • Standard shipping

  • Express shipping (if available)

The available shipping options will be displayed at checkout.

3. Delivery Timeframes

Estimated delivery time depends on your location and shipping method.

Typical delivery timelines:

  • Domestic shipping (within India): 4-6 days

Please note that delivery times are estimates and may vary due to:

  • Courier delays

  • Weather conditions

  • Public holidays

  • Remote delivery locations

4. Shipping Costs

Shipping charges will be added and are calculated during checkout.

Shipping costs may vary depending on:

  • Delivery location

  • Order size and weight

  • Selected shipping method

Occasionally, we may offer free shipping promotions, which will be clearly mentioned on the website.

5. Tracking Your Order

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking details.

You can use the provided tracking number to monitor your delivery status through the courier partner’s tracking system.

If you do not receive tracking information within a reasonable time after your order has been processed, please contact us.

6. Delivery Issues and Delays

While we strive to ensure timely delivery, delays may occasionally occur due to circumstances beyond our control.

Examples include:

  • Shipping carrier delays

  • Incorrect address provided at checkout

  • Customs delays (for international orders)

If your order is significantly delayed or appears lost in transit, please contact us at:

Email: theelevate21@gmail.com

Our team will assist you in resolving the issue.

7. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at the time of purchase.

If incorrect information is provided and the package is returned or lost, additional shipping charges may apply for re-delivery.

8. International Shipping

International shipping may be available and will be added.

Please note:

  • Delivery timelines may vary depending on the destination country.

  • Customers may be responsible for customs duties, import taxes, or additional fees required by their country.

These charges are determined by local customs authorities and are outside the control of TheElevate.